Terms and conditions

• Introduction:

Welcome to the websites and applications provided by Min Baladeh Foodstuff Trading LLC. By using Min Baladeh Foodstuff Trading LLC services and products, you signify your agreement to be bound by these conditions, When you use a Min Baladeh Foodstuff Trading LLC products and services, you will also be subject to the terms, guidelines and conditions applicable to that Min Baladeh Foodstuff Trading LLC services. This policy describes how Min Baladeh Foodstuff Trading LLC, collect, uses and discloses your personal information as a data controller. By using the site, you affirm that you are of legal age to enter into these terms of use, or, if you are not, that you have obtained parental or guardian consents to these term of use on your behalf. The Website cannot be accessed to persons whose registration has been suspended or terminated by us for any reason whatsoever. Those who choose to access this Website from outside the United Arab Emirates are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within the UAE and will not be liable for any claims relating to any products ordered from outside its jurisdiction.

• Updates:

We may update these Terms of Use from time to time by notifying you of such changes by any reasonable means, including by posting a revised terms of use through the Min Baladeh Foodstuff Trading LLC Sites. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms of Use incorporating such changes or otherwise notified you of such changes. You agree that it is your responsibility to regularly check Min Baladeh Foodstuff Trading LLC (minbaladeh.world) for any updated Terms of Use. In addition, by continuing to use or access any of the Min Baladeh Foodstuff Trading LLC Sites or otherwise engaging with Min Baladeh Foodstuff Trading LLC after we post any changes, you accept the updated Terms of Use.

• Registration Process:

The information provided from your end will be protected in accordance with our Privacy Policy. If you use the Website/App, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer/devices, and you agree to accept responsibility for all activities that occur under your account or password. We assume no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified to us by contacting us immediately through the address provided below. If we have reason to believe that there is likely to be a breach of security or misuse of the Website/App, we may require you to change your password or we may suspend your account without any liability to us.

• Placing an Order:

A. Order Acceptance and Billing

You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your Min Baladeh Foodstuff Trading LLC account, including on Min Baladeh Foodstuff Trading LLC affiliated sites and properties which you access via your minbaladeh.world account credentials. Min Baladeh Foodstuff Trading LLC participates in account update services offered by some banks. If your bank participates in account updated services, these services will automatically update your card number or expiration date in our system when it changes. If you do not want to have your cards automatically updated, you can opt out of these services by contacting your issuing bank. All billing information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in cancellation of your order. Prior to accepting an order, we may also request additional information from you. Verification of information may be required prior to the acknowledgment or completion of any purchase. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is cancelled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Min Baladeh Foodstuff Trading LLC may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction. In addition to any other remedies available to it, Min Baladeh Foodstuff Trading LLC may in its sole discretion restrict or terminate your account, or cancel or refuse orders for violations of, or abuse of the Min Baladeh Foodstuff Trading LLC returns policy.

B. Pricing Information; Availability

Min Baladeh Foodstuff Trading LLC cannot confirm the price or availability of an item until after your order is placed. Pricing or availability errors may occur on the Min Baladeh Foodstuff Trading LLC Sites. The receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a Product. Min Baladeh Foodstuff Trading LLC reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Min Baladeh Foodstuff Trading LLC. Min Baladeh Foodstuff Trading LLC may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

C. Order, Shipping and Delivery:

• Once you have placed an order for Min Baladeh Foodstuff Trading LLC Pickup and delivery, we will send you an order acknowledgment by email setting out what you have ordered. This is not an order confirmation or acceptance from us.

• There may be a minimum order value, which may change from time to time. In addition to the price of goods, a delivery charge as shown at checkout, if applicable, will also be payable by you. All prices quoted are exclusive of tax (unless contrary mentioned) and you will see estimated taxes and fees when you place the order. The final taxes and fees will be calculated on the time/day your order is picked and delivered, or picked up, as applicable. In the event your order must be fulfilled using products of different weight or volume than what you ordered, you will be charged only for the actual weight or volume delivered.

• Due to shipment and delivery times, there are limitations on when changes or cancellations to orders can be made. These limitations will be provided when you place your order. For Pickup and delivery orders that are delivered to you, title to the goods purchased by you and the related risk of loss on these items passes to you upon delivery of the items to the carrier.

• Products will be shipped to an address designated by you, if applicable, as long as such address is complete and complies with the shipping restrictions contained on the Min Baladeh Foodstuff Trading LLC Sites

• Notwithstanding the foregoing, all refunds will be subject to our discretion.

• We aim to deliver your goods within the delivery or pickup window you selected when placing your order, but do not guarantee that goods will be delivered or available for pickup on or by a certain date. Min Baladeh Foodstuff Trading LLC will not be liable for delivering the goods outside of the requested delivery or pickup slot or failing to deliver or make available for pickup all or any of the goods in your order.

• We can only deliver to an address stored in your address book in your account.

• The location you are shipping to (also called the destination) all orders are shipped out by courier or supplier deliveries. Delivery is normally door-to-door but there may be instances where this is not possible due to courier company limitations or local laws.

Min Baladeh Foodstuff Trading LLC names and logos, and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of the Min Baladeh Foodstuff Trading LLC Sites are trademarks or trade dress of Min Baladeh Foodstuff Trading LLC in the U.A.E. and other countries. All other marks are the property of their respective companies.

D. e-Receipts:

Certain Min Baladeh Foodstuff Trading LLC Sites may permit or require the use of electronic receipts for purchases made by you through a mobile device or other electronic device. Your e-Receipt is a digital copy of your Min Baladeh Foodstuff Trading LLC in-store purchase receipt. Any use of the Min Baladeh Foodstuff Trading LLC e-Receipt service is subject to the following additional terms: • To register for e-Receipts, you must first have an account with minbaladeh.world and then validate your mobile number via a text message. Minbaladeh.world accounts are subject to these Terms of Use. If you initiate the registration process for e-Receipts at the cash register, you will be required to enter a mobile number into the PIN pad and then validate your mobile number via a text message. By registering for Min Baladeh Foodstuff Trading LLC e-Receipts, you consent to receive an automated text message and accept any message and data rates that may apply for receipt of a text message. • There is no charge from us to use Min Baladeh Foodstuff Trading LLC e-Receipts, but your data service provider’s message and data charges may apply. Min Baladeh Foodstuff Trading LLC and text message carriers are not liable for delayed or undeliverable messages. • All information provided to Min Baladeh Foodstuff Trading LLC by users of the Min Baladeh Foodstuff Trading LLC e-Receipts will be subject to our Privacy Policy. • We may alter, suspend, or terminate your use of Min Baladeh Foodstuff Trading LLC e-Receipts at any time at our discretion, without notice to you. We are not responsible for any losses associated with your inability to access the Internet and/or Min Baladeh Foodstuff Trading LLC e-Receipts. Requesting an e-Receipt at the register will not automatically submit your e-Receipt. Use of the Min Baladeh Foodstuff Trading LLC e-Receipts service is subject to all applicable laws and regulations.

• Limitation of Liability:

Min Baladeh Foodstuff Trading LLC or any of its affiliates, employees, directors, agents or suppliers shall not be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website, including without limitation damages for loss of profit, accuracy of results, loss of data, work stoppage, or computer failure. Without prejudice to the generality of the section above, our total liability to you for all liabilities arising out of these Terms and Conditions is it in tort or contract is limited to the value of the product ordered by you. We make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website/App or that the operation of the Website/App will be error free and/or uninterrupted. Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website/App; and/or any interruption or errors in the operation of the Website/App

• Indemnification:

You agree to defend (at Min Baladeh Foodstuff Trading LLC’s option), indemnify, and hold the Min Baladeh Foodstuff Trading LLC Entities harmless from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys’ fees and costs, arising from or related to your misuse of the Min Baladeh Foodstuff Trading LLC Sites or any breach by you of these Terms of Use. Min Baladeh Foodstuff Trading LLC reserves the right, at our expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with Min Baladeh Foodstuff Trading LLC if and as requested by Min Baladeh Foodstuff Trading LLC in the defense and settlement of such matter.

• Disputes; Applicable Law:

The Terms and Conditions shall be construed in accordance with the federal laws of the United Arab Emirates and the local laws and regulations of the Emirate of Dubai. The Courts at Dubai shall have exclusive jurisdiction in any proceedings arising out of the Terms and Conditions.

• Termination:

These Terms of Use are effective unless and until terminated by either you or Min Baladeh Foodstuff Trading LLC. You may terminate these Terms of Use at any time, provided that you discontinue any further use of the Min Baladeh Foodstuff Trading LLC Sites. We also may terminate these Terms of Use at any time and may do so immediately without notice, and deny you access to the Min Baladeh Foodstuff Trading LLC Sites, if in our sole discretion you fail to comply with any term or provision of these Terms of Use. Upon any termination of these Terms of Use by either you or Min Baladeh Foodstuff Trading LLC, you must promptly destroy all Materials and other Content downloaded or otherwise obtained from the Min Baladeh Foodstuff Trading LLC Sites, as well as all copies of such Content, whether made under these Terms of Use or otherwise. Our right to any feedback shall survive any termination of these Terms and Conditions. Any such termination of these Terms and Conditions shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under these Terms and Conditions.

• Objectionable Material:

You understand that by using this Website/App or any services provided on the Website/App, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Website/App and any service at your sole risk and that to the fullest extent permitted under applicable law, We and our affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.

• Disclaimer of Warranties:

The Min Baladeh Foodstuff Trading LLC Website/App, and all content, materials, products, services, functionality, and other items included on or otherwise made available to you through the Min Baladeh Foodstuff Trading LLC website, Though we make sure that the delivery of purchased products shall be delivered on time. No claim, penalties, refunds or part refund against us in case of delays in delivery or error in delivery. Although We aim to offer you the best service possible, If a fault occurs in our services you should report it immediately to the Customer Services by phone at +971 4 2252334 or by email on support@minbaladeh.world and we will attempt to correct the fault within reasonable time. The product details, information, ingredients, nutritional guides and dietary/allergy advice may change from time to time. Therefore, we highly recommend that you read the label on the products you purchase and not rely on information provided on the website. Min Baladeh Foodstuff Trading LLC does not represent or warrant that the information contained in this website is accurate, complete and up-to-date. We are not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of this website.

• Privacy Policy: